Frequently Asked Questions
Everything you need to know about shopping with Wild Souls by JV.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those who need their wild styles sooner.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate a variety of fits, we recommend checking the specific measurements provided to ensure the perfect fit for your body.
Are your materials sustainably sourced?
Wild Souls by JV is committed to ethical fashion. We prioritize working with manufacturers who utilize eco-friendly fabrics and fair labor practices to minimize our environmental footprint.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless shopping experience.